needessentials has revised the way we operate to responsibly respond to the COVID-19 pandemic.
We continue to supply wetsuits through our online store while our shipping partners StarTrack Express remain fully operational across Australia. (New Zealand and other international orders will also continue to be shipped by Express Airmail via Australia Post ). Systems are in place to ensure your order is delivered in accordance with government health guidelines and regulations. We are sincerely grateful for the phenomenal service the StarTrack and AusPost teams provide.
The needessentials warehouse showroom at 7A Castles Drive, Torquay VIC 3228 has now reopened. As it's a relatively small space we currently have one customer in the store at a time to comply with social distancing regulations.
If you know what you're after and are in the SurfCoast region you can collect your order from the warehouse and save on postage by simply selecting 'Pick Up' at the checkout when you purchase online. Alternatively, phone 03 4241 2314 or email us to make a purchase then collect your order (between 9am and 5pm weekdays).
We are committed to diligent action within our business to reduce the spread of COVID-19 including a strict hygiene policy, abiding by government direction and ensuring extra precautions are taken packing your order. Your health and safety is our priority.
To further understand how you can help stop the spread of this virus stay informed by checking the Australian Government Health Department’s Website for information and updates.
We are a small independent Australian company who wish you well in these uncertain and challenging times. We encourage you to take the time to reflect and appreciate the beauty of nature and the importance of love, friendships, family and community.
Ryan Scanlon | needessentials founder