During the Covid-19 Pandemic we have continued to ship Australian orders using StarTrack Express and International Orders using Express Airmail via Australia Post

Although Australia Post have advised customers to expect delivery delays due to a high volume of parcels in their network as a consequence of the Coronavirus we continue to be impressed by the efficiency and quality of their delivery network.

After we confirm your order has been shipped, please contact Australia Post to track delivery of your order as we have no control over shipping time after orders are dispatched from our warehouse.

AUSTRALIA

We’ve partnered with STARTRACK for all deliveries Australia-wide, for their fully traceable and secure express service.

Orders under $50: $5.00 Shipping

Orders $50.01 > $199.00: $10.00 Shipping

Orders over $200: $15.00 Shipping

STARTRACK EXPRESS delivery timetable for parcels (guide only):

  • All states 1-4 business days.

*AUS POST EXPRESS will be used for boardbags (and large bulky orders):

  • All states 3 - 5 business days.

NEW ZEALAND

FLAT RATE EXPRESS SHIPPING: $25.00 AUD

Please note Australia Post have advised that DELIVERIES TO NEW ZEALAND HAVE BEEN DELAYED as a consequence of the Coronavirus Pandemic. Our AusPost Express Airmail deliveries are prioritised over regular post but due to the high volume of parcels in the network and the limited flights to airfreight unfortunately your order might take slightly longer than usual to reach you. We apologise for the inconvenience and appreciate your patience.

Import Duties: NZ customs will not collect GST, duty or charge an Import Entry Transaction Fee (IETF) on products valued at $1,000 NZ or less.

If your purchase is valued over $1000 NZ, you'll have to pay GST plus the IETF and MPI biosecurity levy when the goods arrive in NZ. Please find further information via this link.

ASIA

Shipping cost will be calculated at checkout.  (If your country does not appear please email us at info@needessentials.com to arrange.)

*Please be aware orders may be subject to duties or customs charges once the parcel reaches the destination country. Any customs or import duties and associated fees must be paid by the recipient of the parcel. needessentials has no control over these charges and cannot predict what they may be. needessentials cannot be held responsible for any additional charges on your order and we will not accept a return of the order if a customer refuses to pay these charges. If a parcel is abandoned at customs by a customer needessentials will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark international orders as a gift in order to bypass or reduce any customs fees.