During the Covid-19 Pandemic we will continue toship Australian orders using StarTrack Express and International Orders using Express Airmail via Australia Post

However, please be aware Australia Post have advised customers to expect delivery delays due to a high volume of parcels in their network as a consequence of the Coronavirus.

*Please contact Australia Post to track delivery of your order after we have confirmed it has been sent to you. We have no control over the delivery time after your order leaves our warehouse.

AUSTRALIA

We’ve partnered with STARTRACK for all deliveries Australia-wide, for their fully traceable and secure express service.

Orders under $50: $5.00 Shipping

Orders $50.01 > $199.00: $10.00 Shipping

Orders over $200: $15.00 Shipping

STARTRACK EXPRESS delivery timetable for parcels (guide only)

  • All states 1-4 business days.

NEW ZEALAND

FLAT RATE EXPRESS SHIPPING: $25.00 AUD

Please note Australia Post have advised that DELIVERIES TO NEW ZEALAND ARE CURRENTLY SIGNIFICANTLY DELAYED as a consequence of the Coronavirus Pandemic. Our AusPost Express Airmail deliveries are prioritised over regular post but due to the high volume of parcels in the network and the limited flights to airfreight these, please expect an estimated delivery delay of at least approximately 15 days. We apologise for the inconvenience and appreciate your patience.

Import Duties: NZ customs will not collect GST, duty or charge an Import Entry Transaction Fee (IETF) on products valued at $1,000 NZ or less.

If your purchase is valued over $1000 NZ, you'll have to pay GST plus the IETF and MPI biosecurity levy when the goods arrive in NZ. Please find further information via this link.

ASIA

Shipping cost to Japan and Taiwan will be calculated at checkout.  (* We will also ship elsewhere in Asia. Please email info@needessentials.com to arrange.)

*Please be aware orders may be subject to duties or customs charges once the parcel reaches the destination country. Any customs or import duties and associated fees must be paid by the recipient of the parcel. needessentials has no control over these charges and cannot predict what they may be. needessentials cannot be held responsible for any additional charges on your order and we will not accept a return of the order if a customer refuses to pay these charges. If a parcel is abandoned at customs by a customer needessentials will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark international orders as a gift in order to bypass or reduce any customs fees.